This workshop aims to enable staff to explore the care value base,
offering them the opportunity to learn, re learn in a practical way what
it may be like to receive a care service.

This will be achieved by discussion and debate, case studies and
scenarios and practical, experiential exercises.

Duration: 1 Day

Content:

• Equality and Diversity
• Confidentiality
• Individual rights
• Exploring individual values and beliefs
• Effective communication
• Ensuring privacy, dignity and respect
• Maslow’s Hierarchy of Needs
• Mental Capacity Act, Equality Legislation, Care Standards Act