As a manager do you:
- Consider your staffs training and development needs before
your own? - Believe that the job has to be hard, stressful, and painful?
- Believe you are the only one who can take responsibility?
- Seem to get bogged down in day to day issues, rather than be
able to develop the service?
Course Aim:
This course aims to offer managers in a Health and Social
Care setting a tool kit to develop and enhance their people and service
management skill. Using advanced communication, problem solving strategies
and goal setting techniques, this course will develop your skills, ability
and confidence.
Duration: 3
Days (flexible
delivery models available)
Content:
- Leading and motivating your workforce
- Communication and influencing skills
- Negotiation skills
- Delegation skills
- Appraisal and supervision
- Recruitment and interview skills
- Stress management
- Dealing with difficult people
Whilst this list is not exhaustive we aim to offer bespoke courses that
address managers issues, delivered with integrity, aiming to take the pain
out of management.