As a manager do you:
- Consider your staffs training and development needs before your own?
- Believe that the job has to be hard, stressful, and painful?
- Believe you are the only one who can take responsibility?
- Seem to get bogged down in day to day issues, rather than be able to develop the service?
Course Aim:
This course aims to offer managers in a Health and Social Care setting a tool kit to develop and enhance their people and service management skill. Using advanced communication, problem solving strategies and goal setting techniques, this course will develop your skills, ability and confidence.
Duration: 3 Days (flexible delivery models available)
Content:
- Leading and motivating your workforce
- Communication and influencing skills
- Negotiation skills
- Delegation skills
- Appraisal and supervision
- Recruitment and interview skills
- Stress management
- Dealing with difficult people
Whilst this list is not exhaustive we aim to offer bespoke courses that address managers issues, delivered with integrity, aiming to take the pain out of management.