As a manager do you:
- Consider your staffs training and development needs before your own?
- Believe that the job has to be hard, stressful, and painful?
- Believe you are the only one who can take responsibility?
- Seem to get bogged down in day to day issues, rather than be able to manage and develop the service?
Course Aim:
This course aims to offer managers in a Health and Social Care setting a tool kit to develop and enhance their people and service management skills. Supporting you to focus on developing your service and recognising the benefits this brings. Using advanced communication, problem solving strategies and goal setting techniques, this course will develop your skills, ability and confidence.
Duration: 6 one day workshops
Content:
- Marketing your buisness / service “Careful Marketing”
- Financial Planning “growing and maintaining a profitable service”
- Sucessful Selling “to clients and staff”
- Leading and motivating your workforce “becoming someone people will follow”
- Communication and influencing skills “managing change effectively”
- Negotiation and delegation skills “time to manage sucessfully”
- Recruitment and interview skills “getting the right people and keeping them”
- Appraisal and supervision “getting the best from your workforce”
- Stress management “enjoying the management role”
- Dealing with difficult people “managing conflict without pain”
- Buisness Planning and Development “looking to the future with confidence”
Whilst this list is not exhaustive we aim to offer bespoke courses that address a range of management issues. Our courses are delivered with integrity, by experts in the field and aim to take the pain out of the management role.
For further information or to discuss your specific needs contact Jane Ratcliiffe on 0844 412 8442 or 07817 324747