- Are your staff working with more demanding and complex service users?
- Have incidents of violence and aggression to staff increased?
- Are you concerned about allegations of abuse, injury, increased sickness
levels and personal injury claims?
Solutions for Care Training aims to equip your staff with
the theory, knowledge of legislation and good practice and practical
interventions that will ensure they protect themselves, the service
users and ultimately your business.
Course Duration: 2 days
Course content:
Will be taken from
- Health and Safety Legislation
- Human Rights
- Physiological Responses to Fear and Anger
- Communication Skills
- De-escalation Strategies
- Conflict Resolution Model
- Post incident Management
- Physical Disengagement and Personal Safety Skills
- Basic Safe Holding and Escorting Techniques
All training will be delivered by fully accredited GSA trainers and tailored
to meet organisational need. Where relevant, all training will
be in line with the BILD Code of Practice and accredited by the GSA.